March 29th, 2010
Agilutions and ASHA win Avectra Innovation Award at Avectra AUDC 2010
The American Speech-Language-Hearing Association (ASHA), an Agilutions client, won the Avectra Innovation Award for Most Radical Change to a Business Process at the Avectra AUDC 2010.
To manage the more than 6,500 certification applications received each year, Agilutions conducted an in depth process and technology consultation with ASHA and implemented the Agilutions Credentialing Solution, a custom netFORUM Enterprise module.
“By improving our response time and service we not only create member value, we help them meet their professional goals. Our partnerships with Avectra and Agilutions are key components of enabling our member’s success.” - Mike Guerrieri, information systems director at ASHA.
The new system has significantly reduced the time from receipt of the certification application to review from an average of 21 days to 4 days – an improvement of more than 200%. It has delivered not only faster response times but also flexibility, reduced financial risk, improved communications and improved member service.
