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Requirements Gathering
and Analysis
- Conduct one-on-one and group sessions
with your key internal and external process owners to understand
core business and operation processes to develop technical solution
requirements.
- Propose new technical and non-technical
approaches to improve your current business processes as well as
decentralize, streamline and improve efficiency within your
organization.
- Define a roadmap to convert your
offline, paper-based processes into a Web-based process that enables
your members, associates and employees to self service themselves
online.
Solution Architecture
- Compile your technical and non-technical
business requirements into a solution architectured to fit within
and leverage the built-in capabilities of the netFORUM framework.
- Translate specific business requirements
into implementable functional requirements for the organization
and the solution.
- Define a solution architecture
that is flexible, scalable and extensible for both new and evolving
business processes.
netFORUM iWeb Implementations
- Configure iWeb (internal Internet)
modules to enhance and extend the netFORUM framework to meet your
specific business requirements.
- Develop sophisticated business
logic extensions to the baseline netFORUM application to implement
your most complicated functional requirements.
- Define database mapping and conversions
to convert existing data from your current legacy systems into
a netFORUM system.
netFORUM eWeb Web sites
- Develop eWeb [external intranet]
Web sites to expose your business processes to your external customers
enabling them to conduct self management online.
- Build Web-based tools, resources
and technologies to support ways members and associates conduct
business with your organization.
- Integrate netFORUM into existing
organizational Web sites or create new eWeb Web sites to extend
online capabilities.
netFORUM Consulting and Training
- Evaluate your current system implementation
and use of netFORUM and provide recommendations for improvement.
- Conduct hands-on training on usage,
configuration and administration of netFORUM tailored to your
specific organizational needs.
- Develop a roadmap to maximize the
capabilities and potential of your current technology investments.
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